headspace Reviews
The mindfulness and meditation app - now also offering online therapy that accepts insurance
Last updated: Oct 26, 2026
Reviewed for medical accuracy by Francheska Capistrano, RMT, MPH · · How we review
Reviewed for medical accuracy by Francheska Capistrano, RMT, MPH · Medical Content Reviewer
Reviewed · Written by Top Online Therapy Editorial Team · How we review
We may earn a commission from links on this page - it never affects our rankings (how we stay objective).
The bottom line
Judged as what it is - a daily mental-fitness practice - headspace is excellent, and it pairs well with real therapy rather than competing with it. Its newer therapy offering is worth a look precisely because it accepts insurance - run the coverage check - though the 1.5 Trustpilot average (770 reviews) says the company's customer experience deserves scrutiny before you hand over a card; read recent reviews and know the cancellation terms.
For treatment-first needs, compare betterhelp and Talkspace; keep the headspace app as the between-sessions habit either way. In crisis, call or text 988 (US) - an app is not the tool for that moment.
headspace is the app that took meditation mainstream: guided sessions for stress, focus and sleep, structured courses, sleepcasts, and lately Ebb, an AI companion - all in a famously well-designed subscription app that headspace says has passed 105 million downloads. Two honest lines have to be drawn.
First, the app is mental fitness, not mental-health treatment - but headspace now also offers actual online therapy that accepts insurance, with a coverage check on its site (HSA/FSA eligible too), alongside the coaching and EAP services it sells through employers. Second, its Trustpilot profile stands at just 1.5 across 770 reviews - a strikingly low number for so popular an app, and we show it as-is; weigh it alongside the app-store popularity headspace cites, and read recent reviews yourself before subscribing.
We haven't verified current pricing for the app or therapy; both are on headspace's site.
headspace reviews on
TrustpilotLife changing
“This is a great company that's changed my life very positively. I'm so happy I found it, there may be other good meditation apps but I've been happy with Headspace. Also, their customer care has been great.”
Tessa
US
Love it
“Love this app. In difficult moment can really help you.”
Nicolò Dardi
IT
Is headspace legit?
Yes - headspace is a legitimate company: one of the best-known meditation apps in the world, with a separate online therapy service staffed by licensed clinicians that accepts insurance. Judge the two products separately, though. The app is self-guided mindfulness, not treatment, and its 1.5 Trustpilot average is strikingly low for so popular a product - read recent reviews before subscribing.
- Guided meditation, sleep and stress content from an established brand
- Online therapy service with licensed clinicians and an insurance coverage check
- HSA/FSA eligible; many employers include headspace in benefits
- Clear separation between the app subscription and therapy billing
- Rated 1.5/5 across 770 Trustpilot reviews
“Legitimate” here means a real, licensed telehealth operation - not a guarantee of results. Therapists are licensed state by state. Always confirm current details, coverage and eligibility with the platform.
Key Features
- Guided meditation library - stress, focus, anxiety-adjacent practice
- Sleep content: sleepcasts, music, wind-downs
- Structured courses that teach the skill, not just play audio
- Online therapy that accepts insurance - coverage check on its site
- HSA/FSA eligible; Ebb AI companion in the app
Treatment Options
- Mindfulness and meditation app (subscription)
- Online therapy billed through insurance - eligibility check on its site
- Coaching and EAP services through employer benefits, where offered
Pricing
We haven't verified this platform's current published pricing yet - subscription rates, per-session fees and insurance arrangements change, so check the platform's site for current numbers. This page will carry exact verified prices once we've confirmed them.
How headspace Works
- 1Day 1
Download the app or check therapy coverage
The app starts with a short intro course; the therapy service starts with an insurance eligibility check on headspace's site.
- 2Week 1
Build the daily habit
Short guided sessions for stress, focus and sleep - most people start with a 10-minute daily practice.
- 3If using therapy
Book a video session
headspace's therapy service pairs you with a licensed clinician for scheduled video sessions, billed through your plan where covered.
- 4Ongoing
Practice between sessions
Sleepcasts, courses and check-ins keep the practice going - the part headspace does best.
Pros
- Best-in-class daily practice app with an easy learning curve
- Sleep and stress content people actually keep using
- Online therapy accepts insurance - rare for a consumer app brand
- HSA/FSA eligible; employer benefits may include it entirely
Cons
- Trustpilot profile is strikingly low: 1.5 across 770 reviews - read recent ones before subscribing
- The app itself is not therapy and doesn't claim to treat conditions
- Therapy availability and coverage are plan-specific - verify with its coverage check
- App and therapy pricing unverified by us - check the site
Who It's Best For
- Daily stress management and better sleep habits alongside - or before - therapy
- Anyone whose employer benefits include headspace
Final Verdict
Judged as what it is - a daily mental-fitness practice - headspace is excellent, and it pairs well with real therapy rather than competing with it. Its newer therapy offering is worth a look precisely because it accepts insurance - run the coverage check - though the 1.5 Trustpilot average (770 reviews) says the company's customer experience deserves scrutiny before you hand over a card; read recent reviews and know the cancellation terms.
For treatment-first needs, compare betterhelp and Talkspace; keep the headspace app as the between-sessions habit either way. In crisis, call or text 988 (US) - an app is not the tool for that moment.
headspace Review: FAQs
Is headspace legit?
Yes - headspace is a legitimate company: one of the best-known meditation apps in the world, with a separate online therapy service staffed by licensed clinicians that accepts insurance. Judge the two products separately, though. The app is self-guided mindfulness, not treatment, and its 1.5 Trustpilot average is strikingly low for so popular a product - read recent reviews before subscribing.
How much does headspace cost?
We haven't verified this platform's current published pricing yet - subscription rates, per-session fees and insurance arrangements change, so check the platform's site for current numbers. This page will carry exact verified prices once we've confirmed them.
What treatments does headspace offer?
headspace offers Mindfulness and meditation app (subscription), Online therapy billed through insurance - eligibility check on its site, Coaching and EAP services through employer benefits, where offered.
Who is headspace best for?
headspace is best for Daily stress management and better sleep habits alongside - or before - therapy; Anyone whose employer benefits include headspace.
Is headspace worth it?
Judged as what it is - a daily mental-fitness practice - headspace is excellent, and it pairs well with real therapy rather than competing with it. Its newer therapy offering is worth a look precisely because it accepts insurance - run the coverage check - though the 1.5 Trustpilot average (770 reviews) says the company's customer experience deserves scrutiny before you hand over a card; read recent reviews and know the cancellation terms. For treatment-first needs, compare betterhelp and Talkspace; keep the headspace app as the between-sessions habit either way. In crisis, call or text 988 (US) - an app is not the tool for that moment.
Is headspace online therapy, or just a meditation app?
Both, as two separate products. The headspace app is a self-guided meditation, sleep and stress library - a daily practice, not treatment. headspace also runs an online therapy service with licensed clinicians by video, which accepts insurance and is billed separately from the app subscription. If you need a therapist, that service or a therapy-first platform like betterhelp or Talkspace is the right comparison; if you want a daily mindfulness habit, the app is.
Does headspace online therapy take insurance?
Yes - headspace's therapy service accepts insurance, with a coverage check on its site, and the app subscription is HSA/FSA eligible. Coverage and copays depend on your plan, so run the check before assuming a price. The meditation app itself is a consumer subscription and is not billed to insurance.
Is headspace worth it with a 1.5 Trustpilot rating?
That rating is real and we show it as is. Low aggregate scores at consumer subscription companies are often driven by billing and cancellation complaints rather than the content itself, so read the recent reviews, understand the renewal terms before you subscribe, and try the free content first. As a daily practice app it remains best in class; as therapy it is a separate service you should evaluate on its own.
Related
More on headspace
The questions people ask before signing up - answered in depth.
Sources & methodology
We built this review of headspace from the provider'sown published pricing, plans and policies, cross-checked against regulatory and peer-reviewed medical references, and read alongside real customer feedback. Prices and plan details were verified against the provider's published information; we do not take providers' word for their own claims without checking.
Provider information
Pricing, plans, shipping and policies, checked against each provider's own site.
- headspace - pricing, plans & policies as published on its own site
Provider data checked October 2026
Customer & community feedback
Third-party signals shown on this page and in our full reviews: verified Trustpilot ratings, public Reddit discussions, and independent YouTube reviews. We report what these sources say - we never fold their ratings into our own scores.
Medical & regulatory references
- 1.Psychotherapies - overview of evidence-based approaches - National Institute of Mental Health (NIMH), NIH
- 2.Understanding psychotherapy and how it works - American Psychological Association (APA)
- 3.Depression - symptoms, treatments and evidence - National Institute of Mental Health (NIMH), NIH
- 4.Anxiety disorders - symptoms, treatments and evidence - National Institute of Mental Health (NIMH), NIH
- 5.988 Suicide & Crisis Lifeline (call or text 988, free, 24/7) - Substance Abuse and Mental Health Services Administration
- 6.SAMHSA National Helpline (free, confidential, 24/7 treatment referral) - Substance Abuse and Mental Health Services Administration
Last reviewed October 2026. We revisit comparisons when providers change their pricing or policies. This page is information only and is not medical advice - always consult a licensed clinician before starting treatment.